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Important Legal Matters

ShipServ General Terms & Conditions

These are the terms which define the relationship between ShipServ and a user. For certain products there are specific licences which take precedence over these conditions. An example is ShipServ Pages which is subject to Terms of Use, Service Conditions and Service Guidelines.

ShipServ TradeNet Membership Rules

These are a few clauses, which regulate the relationship between users (rather than between ShipServ and a user). ShipServ has introduced these to ensure good practice in trading across TradeNet.

Contractual Documents (2007 Versions)

The 2007 Versions came into force on 9th Oct 2007.

  • General Terms & Conditions (2007 Version)
  • TradeNet Membership Rules (2007 Version)

Note: If you are purchasing any ShipServ product and do not have a copy of these documents, you should print them (the 2007 versions) out.

Privacy Policy

ShipServ has also published a Privacy Policy. This document defines how ShipServ handles an individual person’s information and how it uses “cookies”. The text is below the logos on the right of every page of the website. A new version came into force on 8th November 2007 - click here to view.

Safety & Security Technical Briefing

ShipServ uses leading systems, safeguards, and management procedures to ensure your data is handled in a reliable and confidential manner. In the ShipServ Safety and Security Policy we answer the five most commonly asked questions on this aspect of our business. Note: If you are purchasing any ShipServ product and do not have a copy of these documents, you should print them (the 2007 versions) out.

2004 Versions

  • General Terms & Conditions (2004 Version)
  • TradeNet Membership Rules (2004 Version)
  • Commercial Confidentiality Policy (previously called Privacy Policy and in 2007 amalgamated into the ShipServ General Terms & Conditions)

2002 Versions

  • General Terms & Conditions (2002 Version)
  • TradeNet Membership Rules (2002 Version)
  • Privacy Policy (renamed in 2004 version Commercial Confidentiality Policy)

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